Helping to Connect People and Service Providers

Southwest Michigan Long Term Care Connection (SWMLTCC) is a central source of information and guidance for older adults and persons with a physical disability, as well as families, professionals, and chosen advocates. We are able to be the single phone you make, connecting you to every kind of service, answering questions about care, providers or funding sources, and assisting you with accessing the services and financial assistance for which you may be eligible.

Our trained Information Specialists can locate information on topics such as caring for people with memory loss, what Medicare covers, and how a Power of Attorney works. In addition, we are the source for determining eligibility for the MiChoice Program (also known as the Home and Community-Based Waiver). And we can assist you in looking at all sources of public funding available to you as an older adult or person with a disability, to ensure you receive the best quality of care.

We know the importance of planning for long term care, and will help you to obtain care and services in the setting, and with the providers, with which you are most comfortable. This may occur within a short time period - for example, helping you to understand housing and care options for someone leaving a hospital or nursing facility. Or it may happen within a longer time frame, as you plan for future long term care needs. Regardless of your situation, we can help you choose and control the support you prefer in your later life.

Our Priorities

• Focusing on the needs, desires and preferences of the individual being served
• Making sure that you have as much information as available, that you can make an informed choice about where you would like to be cared for, what care you would like to have, and who will provide it
• Making the process of deciding on options and providers, accessing supports that you are eligible for, and starting to receive services as simple and easy for you as possible
• Following up with you to assure that you are happy with the service you receive, check that you are faring well, and provide help in adjusting your plan when you wish to

How We Support You

Highly trained Information and Assistance Specialists and Options Counselors are ready to help minimize confusion by providing unbiased information about housing, care and support services of all kinds.

Our aim is to enable you to make an informed choice by:

• Listening to your unique situation, needs and preferences
  
  
• Assessing your needs in a variety of areas, such as daily living, housing, etc.
  
  
• Explaining all options for care settings, housing, supportive service providers, and financing
  
  
• Focusing on the needs and preferences of the person receiving care
  
  
• Advocating for your choice of services, and helping you get around barriers to finding and accessing services
  
  
• Providing information that helps you to plan for the future

Services Available

We use an extensive database of information on long term care resources and services We can provide detailed information so that you can make informed choices about: Nursing homes in your community In-home and community-based services Special housing options We can help you understand eligibility requirements for Medicaid and other community programs and services We can help prepare the information and documents you will need for publicly funded programs, including those funded by Medicare and Medicaid We can help you transition from one setting to another that best meets your needs We can meet with you at the location most convenient for you