Kalamaoo County

Health and Community Services Department

Check out the Programs offered by
3299 GULL ROAD - KALAMAZOO MI 49048-1295
(269) 373-5200

* Spanish Speaking Personnel Available                   * Hay Personál que háble espańol

Revised February 2015

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2nd Wing, 3rd Floor, Room 310

The Area Agency on Aging is a trusted community resource that provides leadership and advocacy on aging issues in Kalamazoo County, helping older adults and their caregivers maintain their health and independence in their homes and communities through a network of coordinated services. Target population is primarily persons 60+ and their caregivers.

  • Information and Assistance: Unbiased information and referrals provided by degreed professionals who are knowledgeable about community resources and programs. Call 373-5173.
  • Choices for Independence: Social Workers and Nurses assist individuals and/or their caregivers to connect with the services that best fit their needs. Programs are designed for persons 60+ and veterans of all ages who need assistance to remain in their home. An individual's ability to share in the cost of services is explored and clients can choose the agency they prefer from our provider pool. Call 373-5173.
  • Custom Care: a fee-for-service program providing geriatric care management services by professionals who specialize in meeting the long-term care needs of older adults. Call 373-5173 for more information and a for a free phone consultation.
  • Long-Term Care Ombudsman Program: Helps individuals advocate for their needs and rights in licensed facilities; helps them to understand the long-term care system. Call 373-5161 or 1-866-485-9393.
  • Healthy Living Programs: Helps people make positive changes in their lives through evidence based workshops that have been proven to work well. Call (269) 373-5382 to learn more about Personal Action Toward Health (Chronic Disease Self-Management programs), (269) 373-5224 for Matter of Balance, a falls prevention program and (269) 373-5141 for Creating confident Caregivers, providing understanding regarding Alzheimer's and other dementias.
2nd Wing, 2nd Floor, Room 203
  • Coordinates breast and cervical cancer screening services for eligible patients in an eight-county region in southwest Michigan.
  • Provides patient navigation to ensure screening, diagnostic and treatment services as needed.
  • Ensures adequate medical provider availability through contractual relationships.
  • Toll free number: 1-888-243-4087.
2nd Wing, 2nd Floor, Room 210
  • Eligibility: Determined by severity and chronicity of a medical diagnosis.
  • Age: Children from birth to age 21. Service to people of any age with cystic fibrosis or blood clotting disorders like hemophilia.
  • Income: All income levels are eligible. All families must share in the cost of their child's specialty care unless there is Medicaid or MIChild coverage
  • Services: Payment for medical care and treatment, including advocacy, respite nursing, and support services for families. Referral for a Diagnostic Evaluation to a medical specialist to determine suspected medical conditions. Referrals to other community services.
1st Wing, 1st Floor
  • Provides health information, resources, and consultation for Kalamazoo County schools and preschools;
  • Health education presentations;
  • Routine school visits/contacts;
  • Training/support services for school immunization and communicable disease reporting;
  • Communicable disease consultation/intervention;
  • Referrals to community health resources.
1st Wing, 1st Floor
  • Investigates cases of Michigan Department of Health & Human Services reportable communicable diseases, including tuberculosis, and food-borne illness;
  • Collects communicable disease data and conducts ongoing disease surveillance;
  • Provides follow-up to communicable disease cases, clusters, and outbreaks; including contact and control measures-education, testing, prophylaxis, and immunization; provides active tuberculosis case management;
  • Conducts OSHA blood-borne pathogen training for County employees;
  • Provides consultation and education related to health care providers and the public concerning communicable diseases;
  • Provides community education.
2nd Wing, 3rd Floor, Room 310
Office Hours: by appointment, Monday - Friday, 8:00am - 5:00pm. No walk-ins please.
  • Provides emergency and shut-off prevention services via financial assistance, energy conservation education, and short-term case management
  • Financial assistance for: Electric and Natural Gas Bills & Deliverable Fuels (Fuel Oil, Propane, Wood, Coal, Wood Pellets…)
  • Services are based on income eligibility and available funds. Please call to inquire about these services.
  • Home repair & Rehabilitation. Emergency repair and rehab assistance for Kalamazoo County homes (outside of the City of Kalamazoo and City of Portage). Deferred loans. Assistance based on income eligibility.
  • Weatherization Program Services such as adding insulation, weather stripping windows, checking the condition of the furnace and/or water heater, and other energy conservation measures are performed on homes to ultimately reduce energy costs that could be used for other more immediate needs. Any low income homeowner may be eligible for services provided income eligibility guideleines are met. Those receiving FIP, SSI, or SDA are automatically eligible for services.
  • Health Equity-Coordinates, evaluates and monitors social determinants within the county.
Main Wing, Ground Floor, Room G-11
Office Hours: Monday through Friday, 8:00 a.m. - 5:00 p.m.
  • Child & Adult Care Facility Inspections: Facilities licensed by the Department of Health and Human Services (formerly Family Independence Agency) for child and adult care are inspected by this agency. Such persons may not be able to care for themselves (the young, aged, mentally or physically challenged). Inspections are done to determine compliance with minimum standards intended to provide and promote a safe and healthy environment. Call 373-5210.
  • Food Service Sanitation Program: Regulates fixed, mobile, and temporary food service establishments, as well as vending machines, dispensing potentially hazardous food and beverages. The focus is to prevent disease, prolong life, and promote public health. This program strives to accomplish this by assessing food service establishments at least twice a year, and educating both the industry and the public through plan review, newsletters, workshops, one-on-one counseling, etc.
  • Groundwater Protection Program: Maintains a database of water quality for drinking water wells in the County. Currently, there are over 45,000 records. Outreach activities include assistance to municipal water supplies in developing wellhead protection plans and monitoring of residential wells for contamination.
  • Home Environment: Promote the seven principles of Healthy Homes which are to keep homes: clean, dry, pest-free, ventilated, safe, contamination-free, and maintained as supported by the National Center for Healthy Housing and the Alliance for Healthy Homes. Housing, nuisance, and garbage complaint investigations are also conducted.
  • Household Hazardous Waste Center: Collects all types of household materials for safe disposal. Materials such as electronics, oil-based paints, paint thinner, gasoline, aerosols, and pesticides are collected three days per week at the HHW Center located at 1301 Lamont Avenue at the Kalamazoo County Fairgrounds. For more information, call the HHW Hotline at 373-5211.
  • Land Water and Wastewater Programs: Responsible for issuing construction permits and performing inspections of on-site residential and commercial water wells and septic systems. May also perform an evaluation of the water supply and/or septic system for homes when required by a lending institution for a mortgage. Applications and information are available at 373-5337.
  • Methamphetamine: Enforces clean-up of dwellings or buildings that have been contaminated with methamphetamine production or use. For more information, call 373-5337.
  • Radon: Stocks both long-term and short-term EPA approved Radon monitoring devices for sale to the general public. Staff is available to answer questions dealing with monitoring.
  • Surface Water Monitoring Program: Performs public beach water monitoring throughout the County. Surface water sampling services available.
1st Wing, 2nd Floor, Room 217
  • Collects and analyzes communicable and chronic disease data.
  • Works with local, state, and national data.
  • Provides consultation and education related to epidemiologic issues.
  • Reports on County health status to the community.
1st Wing, 2nd Floor, Room 217 (Epidemiologist)
  • Medical research project examines incidents of infant deaths in Kalamazoo County.
  • Identifies trends, reviews findings, and makes recommendations to reduce infant mortality.
2nd Wing, 2nd Floor, Room 212-B
  • Healthy Start is a community collaboration reducing fetal and infant mortality in Kalamazoo County, specifically focused on the 49007, 49001, and 49048 zip codes.
  • Case Management Services
  • Community Education
1st Wing, Ground Floor, Room G-9
  • Free anonymous or confidential HIV testing;
    • Tuesdays 11:00-4:00 p.m. and Thursdays 2:00 p.m. - 6:00 p.m.;
    • First Tuesday 2:00 p.m. - 4:00 p.m. at Portage Community Center;
  • Pre and post-test counseling and prevention planning;
  • Rapid HIV testing.
  • Educational programs; Outreach services.
1st Wing, 1st Floor, Room 118
  • Educate the community on the importance of immunization;
  • Collaborate with health care professionals and community agencies to improve immunization rates in Kalamazoo County;
  • Coordinate Vaccines for Children program.
1st Wing, 1st Floor, Front Desk
Please call for appointment and pricing information.
  • Monday, Tuesday, Wednesday, and Friday 8:30 a.m. - 4:00 p.m., Thursday 10:00 a.m. - 6:00 p.m.;
  • 1st Tuesday of each month, open 1:00 p.m. - 4:00 p.m. ONLY;
  • Portage Community Center 2:30 p.m. to 4:30 p.m., 1st Tuesday of each month;
  • Travel Immunizations - by appointment only - 373-5126.
Main Wing, 1st Floor
General Hours: Monday through Friday, 8:00 a.m. - 5:00 p.m.
  • The Laboratory provides testing services for HCS programs including:
    • Drinking water, well water, and surface water (beaches, rivers, lakes, etc.) testing;
    • Clinical testing for HCS clinics.
  • Emergency Preparedness Region 5 (SWMI) laboratory.
  • To report a death: Please contact your local police dispatch center.
  • To request a death certificate: Please contact the County Clerk's office at 269-383-8840.
  • To request an autopsy report from May 2014 to present: Please call the Medical Examiner's office at WMU Homer Stryker M.D. School of Medicine between 8:00 a.m. and 4:30 p.m. at 269-337-6173
  • To request an autopsy report from April 2014 and earlier: Please contact Administrative Coordinator via email or by phone at 269-373-5197.
  • For cremation permits: Please contact Medical Examiner at 269-337-6173
  • The Medical Examiner is appointed by the Board of Commissioners and is a licensed physician. The Medical Examiner in turn appoints Deputy Medical Examiners and Medical Examiners Investigators.
  • The Medical Examiner Program is required by the Michigan Law to investigate deaths that are sudden, suspicious, unexpected, violent, accidental, occur in jails, or prisons, or happen without medical attention within 48-hour period. The medical Examiner has the authority to order an autopsy at any time it is deemed necessary to determine or confirm the cause and manner of death.
2nd Wing, 1st Floor, Room 219
  • Statewide immunization registry including lead and newborn hearing results.
  • Region 2 encompasses 15 counties in Southwest Michigan including Kalamazoo.
  • Regional Help Desk (888) 217-3901.
2nd Wing, 2nd Floor, Room 206
  • Nurse-Family Partnership (NFP) is an evidence-based, nurse home visiting program that improves the health, well-being, and self-sufficiency of low-income, first time parents and their children.
  • Registered nurses begin services early in pregnancy and continue visitation through the child's second year. Nurses provide support, education, and counseling on health, behavioral, self-sufficiency, and parenting issues.
1st Wing, 2nd Floor, Room 218

The Public Health Preparedness Program is here to assist Kalamazoo County service groups and businesses in preparing for a potential natural disaster, terrorist attack or disease epidemic. The Emergency Preparedness Coordinator also maintains comprehensive plans for countywide emergency and disaster response.

1st Wing, 1st Floor, Front Desk
Please call for appointment and pricing information.
  • Monday, Tuesday, Wednesday, and Friday 8:30 a.m. - 4:00 p.m., Thursday 10:00 a.m. - 6:00 p.m.;
  • 1st Tuesday of each month open 1:00 p.m. - 4:00 p.m. ONLY;
  • Complete screening for STD's;
  • Pre- and Post-counseling for HIV testing and rapid HIV testing;
  • Counseling for STD risk reduction.
1st Wing, 1st Floor, Room 119
  • TB tests are done on a walk-in basis 8:00 a.m. - 4:00 p.m. Monday, Tuesday, Wednesday, and Friday.
  • 1st Tuesday of each month open 1:00 p.m. - 4:00 p.m. ONLY.
  • TB medications are available to Kalamazoo County residents who have no physician or health insurance.
  • TB Clinic - available to Kalamazoo County residents without a health care provider once a month, by appointment.
2nd Wing, 3rd Floor, Room 310
  • Assists veterans and dependents with claims to the Department of Veterans Affairs and assistance with State and Local Benefits. Monday - Friday, 8:00 a.m. - 4:00 p.m. Mondays are walk-ins, Tuesday - Friday by appointment only.
  • Veterans Trust Fund: Monday - Thursday, 9:00 a.m. - 3:00 p.m. Committee meets every other Monday. This trust fund provides temporary assistance to eligible wartime veterans and their families experiencing hardship or emergency. Must reside in the State of Michigan and Kalamazoo County. Call for eligibility information.
2nd Wing, 1st Floor, Room 121
Please call for an appointment
  • Early identification of possible vision and/or hearing impairments.
  • Children are seen at school, preschool clinics, in-house clinics, Head Start, and daycare centers.
  • Free to children 3 to 18 years of age.
Women, Infant, and Children (WIC) 373-5002
2nd Wing, 1st Floor, Room 128
  • Walk-in Hours at Nazareth: Monday, Wednesday, Friday 8:30 a.m. - 4:30 p.m. Thursday 10:00 a.m. - 6:00 p.m. Please call 373-5002 for Tuesday hours.
  • Walk-in Hours at Portage Community Center: 1st Tuesday of each month 8:00 a.m. to 11:30 a.m. and 1:00 p.m. to 4:00 p.m. 4th Tuesday of each month 1:00 p.m. to 4:30 p.m.
  • Supplemental food for pregnant, postpartum, and breastfeeding women, infants, and children up to 5 years old.
  • Nutrition Education, Nutrition Counseling.
  • Available to families with a limited income.
  • Medical/nutritional risk factors assessed.
  • Must apply in person.

Revised: February 2015

Kalamazoo County Health & Community Services is committed to providing equitable, culturally competent care to all individuals served, regardless of race, age, sex, color, national origin, religion, height, weight, marital status, political affiliation, sexual orientation, gender identity, or disability.

Links to external sites do not constitute endorsements by Kalamazoo County.