The Area Agency on Aging IIIA provides leadership and advocacy on aging issues in Kalamazoo County. It is one of 16 regional agencies designated by the Michigan Office of Services to the Aging to identify the greatest needs of older persons and coordinate services to meet those needs. Our main goal is to provide quality services that enable older persons to live independently with dignity, in their own homes or chosen places of residence.

AAAIIIA was delighted to receive a $150,000 one year grant from the Edward N. & Della L. Thome Foundation. The grant has increased the capacity to enroll and support the most at risk individuals from the Choices for Independence programs waiting list. The grant also provides additional staff support for the Information & Assistance program as we meet the need for updating the resource database while responding to increasingly complex calls.

The Long-Term Care Ombudsman Program assists residents of licensed long-term care facilities in Barry, Branch, Calhoun, Kalamazoo and St. Joseph counties to resolve quality of care and life issues.

The AAAIIIA and Independent Living Systems in Florida became partners with a Michigan health plan to provide an evidence based care transition intervention known as the Post Acute Support System (PASS©). Designed for people facing chronic illness such as heart failure, chronic obstructive pulmonary disease and others, this support helps people live fuller lives and avoid costly hospital readmissions. Trained coaches assist participants via a home visit and follow-up phone calls to better understand their disease process; reconcile medications; assure that follow-up medical appointments are made; determine the need for supportive services; and encourage the use of a Personal Health Record. This intervention was developed to reduce the number of unplanned and avoidable hospital readmissions.

Our certified Information & Assistance Specialists help find supports for older adults and their caregivers that best fit their financial situation and individual needs. This service is free and confidential and is provided in an unbiased manner. For quality assurance purposes, we contact 10% of callers every other week and ask them several questions about their experience.
Here is what callers have said:

“You know, you really took the time to listen to me. I feel so much better. Thank you.”

“Thanks for the information you sent – now I feel like I have a plan of action and resources to pursue.”

“Yes, I’ll accept your offer to participate in the TCARE program (providing support for caregivers). I’m finally realizing that it is just too much for me to continue coping all alone.”

“I appreciate that you took the time to explain the difference between the various service programs – it just seems so complicated!”

PROGRAMS INCLUDE: Care Management, Case Coordination and Support, Community Living Program, Veteran Directed Program

Choices for Independence

  • 175 People Served

  • 176 People on waiting list

  • 577 Assessments/Reassessments/Monitoring Visits