
Kalamazoo County Sheriff's Department
Control Center Operator-Civilian Aide
General Summary
Employees in this job classification are civilian employees that work within the control center area located in the center of the jail.
Essential Job Functions
- Monitors cameras and visually observes doors, halls and gates on all floors of the jail facility.
- Responsible for monitoring inmate and deputy movement within the jail and ensure security of the jail.
- Serves as a dispatcher for the jail radio traffic.
- Monitors emergency alarms.
- Responsible for after hour calls at the front lobby.
- Administrative tasks as assigned.
- Must operate phones.
- Operate computerized equipment.
Skills
- Moderate to advanced computer skills.
- Knowledge of security procedures.
- Knowledge of departmental rules, regulations, policies and procedures.
- Ability to maintain composure during stressful situations.
- Ability to react quickly, clearly, and calmly in emergencies.
- Ability to multi-task and attention to detail.
- Must have excellent written and oral skills in order to direct inmates and staff where appropriate.
Working Conditions
- Assignments may be any day of the week and any shift.
- Assignments may be performed in an environment that may be uncomfortable and possibly dangerous.
- Assignments involve frequent contact with inmates.
Minimum Qualifications
- A minimum of 21 years of age.
- Possess a valid Michigan driver's license
- Ability to pass a medical exam and drug screen.
- Willingness to submit to a thorough background investigation designed to assess the applicant's suitability for employment as a Control Center Operator.
Any individual with the following is ineligible for consideration for employment:
A felony conviction; a pending felony or misdemeanor charge; a domestic violence conviction; or an outstanding warrant.
Your application must be complete for consideration to the next step.
You may submit your application to:
Kalamazoo County Sheriff's Office
1500 Lamont Ave.
Kalamazoo, Michigan 49048
Attention: Employment Desk
Revised 05/03/07
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