Older Adult Services Division

Michigan Medicare/Medicaid Assistance Program (MMAP)

MMAP LogoCOVID-19 Update

Our MMAP staff and volunteers are working remotely. Many calls are currently going to voicemail, but we are working diligently to return calls quickly. When leaving a voicemail, please leave your name, county of residence, zip code, phone number, age and brief description of your needs or question. Please DO NOT leave your Social Security or Medicare number.

What is MMAP?

A free service that educates, counsels, and empowers Michigan’s older adults, individuals living with disabilities, and those who serve them so they can make informed health benefit decisions. MMAP volunteers are highly trained and certified in Medicare and Medicaid health, benefits, and fraud counseling. Counselors are unbiased and are not connected with any insurance company or licensed to sell insurance.

MMAP General Info Video

How MMAP Can Help

  • Understand Medicare and Medicaid
  • Compare or enroll in Medicare health plans and prescription drug coverage
  • Review Medicare Supplemental Plans
  • Apply for the Extra Help program, which assists with the cost of Medicare Part D
  • Apply for a Medicare Savings Program, which pays your Medicare premium
  • Review Medicare summary notices
  • Identify and report Medicare and Medicaid fraud, abuse, and scams via the Senior MedicarePatrol

How to Connect

Call our toll-free number at 800-803-7174 or our local number 269-373-5158 for more information, or email your question to

Help Your Community, Become A Volunteer!

MMAP Volunteer Interest Form

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Schedule an Appointment with a MMAP Counselor Today!

MMAP Appointment Scheduler form

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Senior Medicare patrol Medicare Fraud

Protect yourself and loved ones from Medicare fraud

Senior Medicare Patrols (SMPs) empower and assist Medicare beneficiaries, their families, and caregivers to prevent, detect, and report health care fraud, errors, and abuse.

Michigan SMP Mission Video

MI Health Link

MI Health Link is a complete integrated health care program for Michigan residents that meet program requirements and that:

  1. Are aged 21 or over.
  2. Live in the Michigan counties of Barry, Berrien, Branch, Calhoun, Cass, Kalamazoo, Macomb, St. Joseph, Van Buren, Wayne or any county in the Upper Peninsula.
  3. Are enrolled in both Medicare and Medicaid.
  4. Are not residing in a state-operated veteran's home.
  5. Are not currently enrolled in hospice.

MI Health Link offers a broad range of medical and behavioral health services, pharmacy, home and community-based services and nursing home care, all in a single program designed to meet individual needs.

Those who are eligible for both Medicare and Medicaid and qualify for MI Health Link will be sent enrollment options through a letter from Michigan ENROLLS.

MI Health Link Video

Contact Us

311 E. Alcott St.
Kalamazoo, MI 49001

Email a clinical social worker
Connect to AAA’s Facebook Page

To make a referral to our Choices For Independence Program, please fill out the Service Request Form found here.

269-373-5173 (program line)
269-373-5227 (Fax)
269-373-5200 (HCS main line)


Monday-Friday: By Appointment Only
Call 269-373-5173 to schedule an appointment


Kalamazoo County Health & Community Services is committed to providing equitable, culturally competent care to all individuals served, regardless of race, age, sex, color, national origin, religion, height, weight, marital status, political affiliation, sexual orientation, gender identity, or disability. 

Links to external sites do not constitute endorsements by Kalamazoo County.