Office of the Sheriff
In response to the COVID-19 virus pandemic and to ensure the safety of our jail’s residents, there will be no inmate visitation at the Healy Center though April 13, 2020. You are able to make deposits for inmate commissary and Telmate/GTL accounts in the kiosks at the Sheriff’s Department vestibule, or on your personal device using the www.gettingout.com website. We are sorry for the inconvenience. Please continue to check local media or this website for future updates.
Visitation with inmates is available at the Visitation Center 1421 Healy St. Visitation Center hours are Tuesday through Friday 8:00 a.m. to 4:00 p.m. The Visitation Center phone number is 269-385-6048. Healy St. is located one block west of Lamont St. There are no inmate visitations at the Sheriff's Office on Lamont St. Remote video visitations are available for selected housing areas of the jail. There are NO VISITS ON MONDAYS OR THE DAY FOLLOWING A HOLIDAY.
Inmates are 'classified' upon arrival at the jail facility and on a regular basis while incarcerated. The classification level of the inmate will determine how many privileges he/she will receive, including visits, commissary and out of cell recreation. Classification is based on factors to include behavior, current and past charges, criminal history, and medical and mental health issues. Inmates have the opportunity to gain privileges by improving their behavior and conduct. Inmate classifications and visits are as follows:
High Maximum Security: Inmates get NO VISITS.
High Security: Inmates get one free visit per week.
Medium and Minimum Security: Inmates get two free visits per week.
It is the responsibility of the inmate to inform family and friends of their classification and status.
Additional Visits: Inmates are able to receive additional visits for a fee set by Telmate, the visitation vendor. If the inmate is housed in a selected area of the jail, inmates can receive remote video visits, similar to 'Skype', through a monitor in their cell area, also at a fee determined by Telmate. See "online via Telmate (fee-based)" below for further information on using remote or 'Skype' visitation.
****Visitors may visit with the inmates using the following methods****
On Site Personal Visits
Onsite personal visits are held at the Visitation Center Tuesday through Friday at 9:00 a.m., 9:30 a.m., 10:00 a.m., 1:00 p.m., 1:30 p.m., 2:00 p.m. 2:30 p.m., and 3:00 p.m.
Visits must be scheduled by 10:00 pm of the day before the intended visit.
You may register for visits at any time online by going to the www.gettingout.com website. If you use an internet device to schedule your visit, you must first have your identification verified on a Telmate kiosk. Telmate kiosks are available for registering at the Healy St Visitation Center during business hours of 8:00 a.m. to 4:00 p.m., and at the Sheriff's Office lobby 1500 Lamont St. 24 hours a day, 7 days a week. All visits must be scheduled by 10:00 p.m. of the day before the intended visit. Deposits for visitation and phone usage must be made by using only the Telmate kiosk. The Telmate kiosks accept cash, debit cards and credit cards.
A valid government picture identification (ex: Driver's license, State ID Card, or Kalamazoo County ID) with your current and correct address must be presented to sign up for a visit.
Visits are first come, first served.
The Sheriff's Office may cancel your visit if the inmate is on recreation, in school or participating in another inmate program. Visitors will be notified and asked to reschedule their visit. Inmate workers are not allowed visits while they are working.
Visitation Rules and Restrictions
If you are on Parole or Probation you are not allowed to visit. If you were recently incarcerated in the Kalamazoo County Jail, you must wait 30 days before you can visit. Violators will be reported to your Probation/Parole agent and your visitation privilege will be revoked.
Cell phones are not to be used in the Visitation Center lobby or visitation rooms.
No written communication between the visitor and inmate is allowed for any reason.
Inmate visitors will be dressed in a socially acceptable manner. Clothing must not be sexually suggestive or revealing in any manner. Gang clothing or insignias are banned.
Display of nudity, partial nudity, drug use, threatening language, gang symbols or anything similar is expressly prohibited at the Visitation Center.
All social visits are subject to recording and monitoring.
No Children under the age of 12 are allowed in the visitation room. All children must be accompanied by a responsible adult while at the Visitation Center. Any children left unattended will result in immediate termination of the visit. Parents or Legal Guardian must show proof of age (Birth Certificate). Legal Guardians must show Court documents proving guardianship.
No food or drink is permitted in the Visitation Center.
Absolutely NO PICTURES OR VIDEO may be taken while in the Visitation Center. Anyone violating this rule will be permanently banned from all visits. The phone or camera will be confiscated until the picture is proven to be deleted.
Proper conduct must be maintained while at the Visitation Center at all times or your visit privilege will be cancelled.
A violation of any rule, dress code, or code of conduct will result in termination of the visit and termination of all visitation privileges.
Business Visiting Hours
Attorneys, Probation and Parole Officers, registered Clergy, Social Workers, Mental Health caseworkers and Bondsmen may visit Monday through Friday between 9:00 a.m. - 10:30 a.m. or 12:30 p.m. - 3:30 p.m.
Online Via Telmate (Fee Based)
The Kalamazoo County Sheriff's Office has expanded its inmate visitation options with the addition of remote, or 'Skype', video visitation through Telmate. Video visitation allows for more inmate visits with family and friends without the need to travel to the Visitation Center.
Remote video visits may be conducted from any computer with high-speed internet, a webcam, microphone and speakers. There is no limit to the number of remote visits, and they are scheduled on a first come, first serve basis. Video visits are currently available for $0.25 per minute with each visit being in 30 minute blocks of time ($7.50 per visitation session).
You may register for a visit online at www.gettingout.com or use a Telmate kiosk located at the Healy St Visitation Center during business hours of 8:00 a.m. to 4:00 p.m., or at the Sheriff's Office lobby 1500 Lamont St 24 hours a day, 7 days a week. All visits must be scheduled by 10:00 p.m. of the day before the intended visit. Deposits for visitation and phone usage must be made by using only the Telmate kiosk. The Telmate kiosks accept cash, debit cards and credit cards. If you use an internet device to schedule your visit, you must first have your identification verified on a Telmate kiosk.
Available visiting times and privilege may vary throughout the jail facility depending on classification and the housing unit. Not all housing units are eligible for remote video visitations. It is the inmates responsibility to inform family and friends of their classification and status.
To cancel a remote video visit, go to www.gettingout.com or use the link in your confirmation email.