Office of the Sheriff
Jail Video Visitation
Visitation with inmates is available from the facility visiting area at 1421 Healy St and via remote video visitation for select housing areas in the jail.
Visitors may visit with inmates via the following methods:
Visiting Onsite at 1421 Healy St (free)
Onsite personal visits begin Tuesday - Friday at the following times:
|9:00 AM||1:00 PM|
|9:30 AM||1:30 PM|
|10:00 AM||2:00 PM|
You may register for visits any time online via the Telmate website, or onsite via the Telmate kiosk between 8:00 AM and 4:00 PM. ALL VISITORS MUST HAVE CREATED AN ACCOUNT AT LEAST 24 HOURS PRIOR TO THEIR FIRST VISIT. Once a visitor is registered, they can schedule visits at any time up to 20 minutes prior to the scheduled visit (space permitting).
- You must be onsite and ready 20 minutes prior to the visit time at the Healy Street facility.
- You must be ready to provide the ID and password you used to register online or at the kiosk.
- Visits are first come first serve.
- If you change your mind, you must cancel at least 24 hours before your visit, or your visit will still be counted.
Visiting Online via Telmate (fee-based)
The Kalamazoo County Sheriff's Office has expanded its inmate visitation options with the addition of remote video visitation via Telmate. Video visitation allows more inmate visits with family members without the need to travel to the facility.
Video visits may be conducted from any computer with high-speed Internet, a webcam, microphone, & speakers. There is no limit to the number of remote visits, and they may be scheduled on a first-come-first served basis.
Video visits are available for $0.66 per minute in 30 minute blocks ($19.80 per visitation session).
You may register for visits online at www.gettingout.com or use the Telmate kiosk in the Lamont Street lobby. You will need to register or login before scheduling a visit.
Available visiting times may vary throughout the facility, depending on classification and housing unit. Not all housing units are eligible for video visitation. Inmates are responsible for communicating their allowed visit times to prospective visitors. Inmates will not be allowed to visit during their lockdown times.
Canceling a Visit: To cancel a visit, log into www.gettingout.com or use the link provided in your confirmation email. Cancellations that are over 24 hours in advance are fully refunded.